As a locally owned and operated company for over 80 years, we take our commitment to the community very seriously. In compliance with the Governor's updated Public Health Order, our stores are open in Albuquerque, Santa Fe and Farmington - hours and location information here.
Deliveries - Our White Glove Delivery and Contactless Curbside Delivery is available for a fee. See our Delivery and Shipping page for more information.
Conctactless Pick Up - We can now schedule pick ups at 801 Comanche NE. Please call 505-761-3203 to schedule your pick up. In some cases you can pick up your order from the store that you purchased, please see your salesperson for more details.
Q: Does your website have everything you carry in the stores?
A: Currently our website has almost everything we carry in our locations and we are always adding new items, so if you do not see something, please message us. We also carry one-of-a-kind pieces of furniture and rugs that may not be online, we are happy to send you pictures from the store with all the information you need.
Q: Are you still able to deliver furniture in the current environment? What are the extra safety precautions you are taking?
A: Yes, we are still able to deliver to you during this time. We are offering Contactless White Glove and Contactless Curbside Delivery. The safety of you, our household, and our team members is extremely important. Our delivery teams have been trained to follow the latest CDC Guidelines. They will wear masks, gloves, and booties while making your delivery. We have taken extra steps to sanitize our warehouse and trucks.
Q: What is your Furniture Return Policy?
A: You have 5 days from the date of receipt of merchandise (furniture, rugs, accessories) to contact Customer Service (that department has a different name) to set up a return or exchange. Merchandise must be returned in the original condition. As-is and special-order merchandise cannot be returned.
Q: What is your current Mattress Comfort Exchange Policy? Do you haul away older mattresses?
A: We offer a 60-Day Comfort Guarantee on Tempurpedic mattresses only. There are no refunds or returns on mattresses (except Tempurpedic), adjustable bases, pillows, and protectors. Please see associate for details.
For the safety of our team members as well as our guests, we do not haul away older mattresses. For free clean and safe haul away we recommend contacting the Non-Profit Beds4Kidz at Beds4Kidz.org or calling the City of Albuquerque at #311 to schedule a free pick up. Thank you for your understanding.