We have been a part of NM for over 80 years and want to do our part to keep NM safe and healthy. As of March 24, 2020, all American Home locations are temporarily closed in accordance with NM Governor's Stay-at-Home order. If you have an urgent question, please contact us at [email protected] and include an order number if applicable. We have very limited staff at this time however we will return all emails as soon as possible.
Deliveries - Also in accordance with the Governor's order, we are only delivering to your doorstep and your items will be in the manufacturers' original packaging. We will not be entering your residence.
Q: Are you still able to deliver furniture in the current environment? Are you taking extra safety precautions?
A: Yes, we are still able to deliver to you during this time. We are offering Clean and Safe Curbside Delivery. We understand these are difficult times and we will do everything in our power to take care of your needs as well as your safety.
Q: Can I shop American Home Furniture and Mattress during the "Stay-at-Home" order?
A: Absolutely! We are more than happy to help you in any way we can. You can shop our store online, open 24 hours a day 7 days a week or You can message us and set up a Facetime, Zoom or Skype appointment with one of our design specialists. We'll take care of everything!
Q: Does your website have everything you carry in the store?
A: Currently our website has almost everything we carry in our locations, but we are adding new items all the time, so if you don't see something you'd like please message us? We are happy to send you pictures from the store with all the information you'll need.
Q: I have an issue with a piece of furniture I purchased from you, can I call Customer Service?
A: Our Customer Service Department will re-open as soon as possible. We are working directly with local Health Officials. In the meantime, you can send any question you have to us on our messenger app on the website or email us at [email protected]